Regarding support retros, I’m gonna be against any recent time (at least for folks that have already gotten one retro).
I am currently seeing:
- folks asking for pay every month or two (heavy on gmc and community discussion
- pretty darn high pay ($90/hr at 25 hours per week is $117k - quite a decent salary and with part-time hours to boot)
- no mechanism to avoid farming
- no incentive for support folks to move towards a more balanced system.
I’m currently most convinced by something like epi’s suggestion in
Funding Support Moving Forward - #13 by epineph. The core bit is that we essentially determine total value and split the pie based on metrics. This means when pay is high (not a lot of help around), more help is incentivized. And when many are helping, we spend less per help-hour. I do still have a concern in that hours may not be created equal among all support folks. Anyhow - I’m not advocating for a particular solution atm, but I am advocating against disincentivizing coming up with a solution (which I believe is now the status quo).
[5/7: doing a full post with comments on everything below, which includes a bit of a revise on this take to be contingent on the bounty proposal]