Name of Retrospective Award
2023 – 2024 Support Hours
Who is the proposed retrospective award recipient?
Leighm.eth
What specific project or work is the retrospective award in recognition of? Please detail what the project or work entailed and the duration over which it took place.
This grant is for recognition of my work in the Rocket Pool Support channel, from 2023 to March 31st 2024. My submitted hours are based on the results from the script haloooloolo has written.
Based on the script output, I have been the 3rd most active support individual in 2024, with a total of 72 hours. Total hours I am submitting for this grant is 94 hours. These hours only include work done in the support channel. I am not requesting any recognition for support work done in other channels such as trading, Node operator or Hardware.
Top 
︱support contributors since 2024-01-01
-
haloooloolo: 165h 6m
-
Patches: 97h 38m
-
Leighm.eth: 72h 48m
Top ︱support contributors (all time)
- Leighm.eth: 94h 38m
Are the subjects of this award entirely open source
All support messages are available for review.
Benefit
Haloooloolo summarized it very well in his grant application last month.
| Group | Benefits |
|---|---|
| Potential rETH holders | Prospective rETH holders visit the support / general channel for help with navigating the website or ask questions about the reward distribution mechanism. |
| rETH holders | rETH holders benefit from the higher effectiveness of node operators that have been helped in support. |
| Potential NOs | Potential NOs go to support to ask for hardware suggestions, ask about the Smartnode stack or ask other miscellaneous setup questions. |
| NOs | This is the core group for support activity. Most requests involve node maintenance or actively ongoing issues that caused an operator’s node to go offline. |
| Community | Having a strong support channel to rely on is one of the main reasons a potential node operator would join the Rocket Pool community. |
| RPL holders | Mostly NA - indirectly by helping other members of the community and therefore the protocol. Some support requests are about the migration of RPL v1. |
Costs
$8460. 94 hours @ $90/h
How much USD $ is the applicant requesting be awarded to the recipient?
0
Is the applicant requesting RPL or LUSD?
RPL
Conflict of Interest
None