Support NOT scammer

I’ve successfully created my first Rocketpool validator and I have joined Discord to get support. I am new to Discord so I’m not sure how to reach out for genuine help. Unfortunately the first friend request was from Rocketpool247 with the Rocketpool logo so I assumed it was help however I did not feel comfortable with the conversation and subsequently found out it was a scammer who has now been reported.
Can someone explain how I can talk to support and be sure it’s not a scam?

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Use the public support channel, not DMs